How to hide inbox in csm workspace

[servicenow lath]

I need to Hide the Inbox from the CSM workspace . how to do this?

 

[Gunjan Kiratkar]

Goto all workspaces from application navigator

Open agent workspace 

and active false inbox from workspace modules related list

[servicenow lath]

This Method works only for Agent workspace not for csm workspace.

i have Found the method to hide in csm workspace, anyway thanks for the help

[Gunjan Kiratkar]

If you don't mind can you please share that method so that other's can also take benefit if same issue occurres again.

[Severin Reber]

Hello everyone

You can find the settings in the table sys_ux_screen. Set „Inbox" to false, then the inbox in the CSM workspace will not be displayed.

Regards

Severin