How to hide KB number from KB Article.

[Obito]

Hi All

How to hide KB number from KB Article. (If this even possible??)

Thanks. 🙂

[Anurag Tripathi]

Hi Obito,

This is the OOB configuration and Article number is the identifier, It is used to recognize and refer the article.

There is No OOB way to hide it and I would recommend pushing back to this requirement as it will be adding unnecessary technical debt to your instance. 

[Dr Atul G- LNG]

Agree with @Anurag Tripathi here, and same view i just mentioned. 

[Obito]

Thank you @Dr Atul G- LNG  & @Anurag Tripathi for your inputs. I will try to convince the same to my client.

[Sid_Takali]

Hi @Obito It is not a best practice to Hide Number from KB Article. 

I will show you how to hide KB Article number without cloning widget. Follow Below steps

1. ctrl + right click

2. Click on Page in designer

3. Click on page 

4. Add below CSS code in Page Specific CSS

div.kb-number-info {
  display : none;
}

5. Save the record and validate 

Please mark my answer Correct/Helpful

Regards,

Sid

[Obito]

Thanks @Sid_Takali , I will confirm and then mark your response as solution.