How to hide More options and Additional actions on form header for all users except admins

[rewanthrr]

Hi,

I have a requirement to hide 'More options' and 'Additional actions' on the form header for all the logged in users who doesn't have Admin role.

Please find the attachment for the same.

Please help me in resolving this.

Regards,

RRR

[Chuck Tomasi]

Hi,

Thank you for the information. If you want that level of control over the user experience, you might want to consider creating a service portal (available in Helsinki and higher.) It's much more scalable and supportable than making customizations to the standard UI.

Service Portal

[natem]

Hi Chuck,

We just upgraded to UI16 and the user's are complaining that the 'E-mail' button is now nested under the 'More options' button. Is there a way to configure what items show up under 'More options'? For example, I'd like to move the 'Activity Stream' to 'More options' and put 'Email' on the header bar.

[Goran WitchDoc]

Hi,

Sadly no Unless you want to some complex DOM Manipulation, which isn't recommended since there is a big chance it will break on new release or similar.

//Göran

[Vikas katke]

For More option hide, please follow below Link

https://community.servicenow.com/community?id=community_article&sys_id=6999fb6c1bae8110ccc253da234bc...

Thanks,

Vikas Katke