How to add HTML type field in the UI page
Hello ,In the UI page, I need to add a HTML type field.Could anyone help me with this? Thanks in advanced!
Forum Posts
Resolved! Inbound Email Action: Setting Field Values from the Email Body where name has a space
I am using an inbound action to parse the body of the email. I have done this fine for strings and where the name of the name/value pair is one word. However, I am unable to figure out how to parse it when the name is separated by a space.Two que...
Resolved! I need to create a field to calculate an age of incident
Hi guys, I need to create a field to calculate an age of incident, but I want to calculate the age with possibilities: If the resolved field is not empty, so make the calculation between {sys_created_on - resolved_at} OR If the resolved field is emp...
Resolved! UI Action visibility
Hi, My UI Action Button visible only based on the below conditions. that are, UI Action Name : SubmitCondition : 1. State = Draft 2. User has "Admin" role 3. Assigned To User I have created somehow, can anyone gu...
Resolved! how to restrict cancel change option.
How can I restrict this cancel change option from this list. This option should be visible only to change management team other than change management none should be able to see the cancel change option. Thanks in advance.
Using a credential in a workflow action
Hi all, I have created a credential that retrieves a secret (password) from an external vault. This has tested and works. I also have a workflow activity that runs a MID server Powershell script. I need to authenticate using that credential. How d...
Resolved! Script doesnt work on fix script
What is the issue in below code?We are trying to update the 'VIP" field based on company code. Since background script doesn't support for scoped applications we were trying from Fix scripts. But still doesnt workPoints* sn_hr_core_profile table is ...
Resolved! How to remove default fields in Database table
Hi All, I have created one database view table named as "u_appl_components.LIST", I don't want below highlighted default fields in Available, how to remove below highlighted fields from personalize List column. Thank You!!
Export the data from On-call Schedules (v_rotation) to import in e-mail report.
There are some records which are generated in (v_rotation) table from (cmn_rota_member_list) table when we click on "Run Report" button(Kindly refer to the Screenshot attached). The entries in (v_rotation) table gets erased after some time so we want...
Resolved! Create multiple task in standard change via template
Hi Team, Wanted to know How we can create multiple Task in Standard change via Template
ERROR: The value for mandatory field <field name> is empty or invalid
Hi, i have a subflow inside an activity for a lifecycle event for onboarding candidates.I want this subflow to submit a cat item with fields all populated from the onboarding form and the hr profile.There's this field "Joining Date" from the cat ite...
Resolved! Scheduled Job log
Hi,We have a scheduled job to sync group/users from Azure AD to ServiceNow. How can I check if the scheduled job is successful in fetching data or have an error? If it is successful, is there a way I can see the records that has been updated? Also, b...
How to add multiple landing pages for the end user
HiIs there any way to show different landing pages for the user?Scenario :Person 1 - has Role APerson 2 - has Group APerson 3 - has Role A and Group ANow, Person 1 can able to see Landing Page 1 in Agent workspace and Person 2 can able to see Landing...
Resolved! 公開済みナレッジがポータルから参照できない
ナレッジに公開済みの記事がポータルから参照できません。 何か、確認すべき観点や、対処方法等ございますでしょうか。
