How to hide New button on Attached Knowledge Related list for change request only for itil role user

[vinnila]

Hi All,

I want to hide New button on change request form - Attached Knowledge related list only for itil users.

If we hide new button , both edit and new buttons are not getting visible.

Please suggest steps to implement this.

Thanks and Regards,

Vineela

[Dr Atul G- LNG]

Hi @vinnila 

did you try list controls

Please provide the screenshot as well.

[Vineela1]

Hi @Dr Atul G- LNG ,

yes tried. for "edit roles" given as "itil , change manager" and for "new roles" given as "admin" . to make sure new button is not visible for itil while testing. but it is not working.

[Dr Atul G- LNG]

Opps... did you try with script @Jitendra Diwak1 

[Jitendra Diwak1]

Hi @vinnila,

Could you please try this code in "Omit edit condition" field below:

gs.hasRole('itil') || gs.hasRole('change_manager');

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Thanks

Jitendra