How to hide "Due in 'X' days" from portal view in the Supplier Collaboration Portal

[unknown]

Hi All,

I have a requirement from client to hide few options from the Supplier Collaboration Portal.

1. I want to hide the option of "Due in 'X' days" option from the portal. This is on the task level, this task is coming from sn_slm_task table. Also this is OOTB configuration.

2. Very similar to 1st requirement I want to hide "Assigned to" option from the Supplier Collaboration Portal as shown in below image. This is on the case level. Also this is OOTB configuration.

Please help me in achieving both the above requirements.

Thanks in Advance

#portal #supplier 

@Ankur Bawiskar @Dr Atul G- LNG @Medi C @Viraj Hudlikar 

[Medi C]

Hello @unknown,

Could you please

1. Navigate to Standard Ticket > Standard Ticket Configuration
   
2. Open the record with your table name
3. Check the Info fields field in the section "Info Region" if it has the fields you don't want to display and remove them from there
   
4. If you don't see a field of yours listed in there, you may need to clone your widget, remove the fields from the cloned widget and add it to your portal page.

[Viraj Hudlikar]

Hello @unknown 

Since this is on Service Portal, it will be a widget try to check how this value is populated. If its configurable through normal configuration by properties or field setting then go with it this is already mentioned by El Mehdi. 

And if it ootb read-only widget then clone it configure it as per your requirement and use it.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[unknown]

I am not able to find this in any of the widget, Also I am new to ServiceNow I don't have much knowledge around it. If you can guide in a more elaborative manner it will help me in getting this sorted.

Thanks in Advance