How to hide Service Portal modal tooltip ?

[ServiceNow SA]

Hi Team,

I have assessment page on portal and "Submit Assessment" button, as soon as user clicks on the button below modal appears:

However this "Close Model" tooltip in black is appearing by default. How can i remove that?

[Sai25]

Hi,

Can you please send me the widget name .

[Community Alums]

Hi @ServiceNow SA ,

As per the R&D , 

This is working as expected because the focus is on the close modal button when the modal is launched.

This is in accordance with the Content on Hover or Focus Success Criterion.

Leave Page modal window tooltip for closing is always expanded in portal

KB Article : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0995993

Please mark helpful , if this resolves your concerns.

Regards.

Sandesh

[Sherman Ignacio]

Hi @Sandesh Dhide ,

Is there a way to alteast remove  or edit the tool tip message of the close button ?

Thanks!

[Community Alums]

were you able to achieve this ?