How to hide the Information button on Catalog Variable while in Portal Environment?
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04-23-2025 04:22 PM
I am trying to hide the info button as per the below KB but I am having trouble implementing it.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0958089
I am trying to hide the info button as identified by the yellow in the below screenshot:
It says to put the code that is in this KB in the CSS field for sc_cat_item but I put it here and it is not working and the info buttons are still visible. See below:
Can someone clarify where I am supposed to put this?
The only thing I can think of is that the variable in yellow is a reference that is looking at the fields in red, and those values may change. Could the refreshing of the variable be causing the info button to pop up continuously?
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04-27-2025 08:57 AM
It has worked in the links I shared
what did you try and what debugging did you perform?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-05-2025 10:31 PM
any update to this?
please do share what worked for you well.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader