How to hide the Quantity field on a Catalog Item form in ServiceNow?

[VishwamitraM]

Hi Community,

I have created a custom catalog item, and I want to hide the Quantity field from the catalog request form (the form shown when a user opens the catalog item and submits a request).
I noticed that there is a Portal Settings option under the catalog item’s configuration in the Maintain Items module, and it allows me to hide the Quantity field on the Service Portal. However, this only affects the Service Portal and doesn’t hide the Quantity field on the classic UI catalog item form.
Can someone guide me on how to hide the Quantity field on the catalog request form in the standard UI?

Thank you!

#ServiceCatalog  #CatalogItem #FormCustomization

[Ankur Bawiskar]

@VishwamitraM 

Glad to know.

Please close this thread by marking your response as correct so that it helps other members in future.

[venkat venky]

@VishwamitraM 

if possible can you elaborate with step by step....i also facing same problem

[MarkD]

Probably too late for you, but maybe it'll help someone else - the attributes he mentions are actually columns on the sc_cat_item table.

Add them to your list layout, and update them as required.