How to hide variable of multi-row variable set on grid when added from catalog form and RITM record
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02-10-2025 04:32 AM
Hi Community,
I have a multi-row variable set which has a variable of Type Lookup Select Box and I want to hide the value of this variable when added from the catalog form and don't want to display this variable column.
Also I want to hide this from the RITM and Catalog Tasks.
Any help/guidance will be appreciated.
Thanks in advance!
Regards,
Vishwamitra Manav
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02-11-2025 01:08 AM
Hi Ankur,
PFB:
ui policy action:
var1 is still visible in RITM record:
Please suggest if any step is wrong.
Thanks
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02-11-2025 01:26 AM
the UI policy will work only when the MRVS row is opened and not outside the MRVS
You cannot hide variable from here. Those will always be shown
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-11-2025 01:31 AM
Hi Ankur,
Any article which specifies that this is a limitation or any other way to achieve this.
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02-11-2025 02:05 AM
No article which says that.
MRVS is just a placeholder to group variables and render in tabluar format.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-10-2025 06:04 AM
@VishwamitraM
Did it work? Can you share screenshot for checking further.
Regards,
Mahathi