How to identify Assignment group mapping for Catalog Task?To identify Incorrect Assignment?
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12-13-2023 04:23 AM - edited 12-13-2023 04:24 AM
How to identify Assignment group mapping for Catalog Task?
If one of the Catalog Task is assigned to different Group other than the Site Mapped to it in the Table using Script Include?
How to identify Incorrect Assignment?
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12-13-2023 04:58 AM
you need to understand what's the process of assigning the group to catalog task
Based on that you can then define logic to find the incorrect assignments
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-13-2023 04:59 AM
Hi @VIKAS45 ,
Please watch this video :https://www.servicenow.com/community/itsm-blog/servicenow-assignment-rule-catalog-task/ba-p/2332484
Also, refer to this thread: https://www.servicenow.com/community/developer-forum/task-assignment-catalog-item/m-p/1612652