How to identify Service Catalog items linked to specific approver groups?
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2 hours ago
Hi Community,
I need help identifying the list of Service Catalog items that are associated with the following approver groups:
FSD-FCIT_SM-APR
FSD-FCIT_SO-APR
This is an information-only requirement. I am not looking to modify any workflows or approvals, just to understand where these groups are currently used as approvers (via catalog item approvals, workflows, flows, or approval rules).
Could you please suggest the best approach or tables to check to extract this information accurately?
If possible please provide Screenshots for better understanding .
Thanks in advance for your guidance.
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2 hours ago
no direct way to check in flow, but I used this approach in below link and it worked till some extent
Flow Designer - Search through flows efficiently with scripts
to search in workflow check this
Finding references / sys_ids in Workflows
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
@Ankur Bawiskar I think this is not related to my query -
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an hour ago
you want to which catalog items are using either of those groups for approvals?
If that's your question then the links I shared should help you
If not then what's your query?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
