How to identify Service Catalog items linked to specific approver groups?

nameisnani
Mega Sage

Hi Community,

 

I need help identifying the list of Service Catalog items that are associated with the following approver groups:

  • FSD-FCIT_SM-APR

  • FSD-FCIT_SO-APR

This is an information-only requirement. I am not looking to modify any workflows or approvals, just to understand where these groups are currently used as approvers (via catalog item approvals, workflows, flows, or approval rules).

 

Could you please suggest the best approach or tables to check to extract this information accurately?

 

If possible please provide Screenshots for better understanding .

 

Thanks in advance for your guidance.

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@nameisnani 

no direct way to check in flow, but I used this approach in below link and it worked till some extent

Flow Designer - Search through flows efficiently with scripts 

to search in workflow check this

Finding references / sys_ids in Workflows 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  I think this is not related to my query -

@nameisnani 

you want to which catalog items are using either of those groups for approvals?

If that's your question then the links I shared should help you

If not then what's your query?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader