how to identify who is using form design
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3 weeks ago
How can I identify whether anyone is using Form Designer to create forms in the instance? Is there any way to check this?
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3 weeks ago
No. The updates to the form are recorded, not the way they were created. And since you are probably asking this because of the deprecation: you'll soon find out when people start asking about it.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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3 weeks ago
Unfortunately this is a platform limitation — ServiceNow does not provide a native way to identify whether Form Designer has been used to create or modify forms in your instance. There is no dedicated flag, audit entry, or report OOB that specifically tracks Form Designer activity.
The closest indirect options available are:
- sys_update_xml.list filtered on type = sys_ui_section — check the Updated by and Updated columns. This shows who has been touching form section records and when, which is a proxy for Form Designer activity but not conclusive proof.
- syslog_transaction.list — search for URLs containing $ng_fd. This can surface recent browser sessions where someone navigated to Form Designer, but transaction log retention is limited and not guaranteed long term.
Beyond those two, there is no reliable programmatic way to distinguish a form layout saved via Form Designer versus one saved via the classic Form Layout.
If this is a governance requirement going forward, you can enable auditing on sys_ui_section to capture future changes with full user and timestamp detail — but be mindful this can have performance implications, so monitor your transaction volumes before enabling it broadly.
