Requirement: Control info message visibility time in Incident form (Native, CSM, SOW)

deepikag0508
Tera Expert

Hi Everyone

 

I have a requirement to display an info message on the Incident form. I display the info message through the business rule. Is it possible to control how long the message remains visible? When the condition is met and the info message is triggered, I need it to remain on the form for approximately 50 seconds.

 

Is there any way to configure this in Native UI, CSM Workspace, and SOW Workspace?

 

Kind Regards,

Deepika G

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