How to ignore email receives from a specific sender

[shaik_irfan]

hi,

I am an email address which i need to ignore creating records through inbound action, can anyone please send me how to do that.

I see we have Email filters but unsure i can do it for a specific user

[Saurav11]

Hello,

So if the user exists in Servicenow you can use the filter Userid is not for the inbound action:-

Please mark answer correct/helpful based on impact

[shaik_irfan]

@Saurav 

I know we can use in inbound action but we have many inbound action and we wanted to make it apply to all

[Saurav11]

Hello It uou want to apply on all inblund tgen you can write a insert business rule on sys_email table That if user id is that particular user it should set the type to received ignored Please mark answer correct/helpful based on impact