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How to ignore(not send) notification created on sc_request table for a particular Service Catalog?

aaddgg454
Tera Contributor

How to ignore(not send) notification created on sc_request table for a particular Service Catalog?

8 REPLIES 8

Eshwar Reddy
Kilo Sage

Hi @aaddgg454 

Please navigate to the notification settings and add a condition similar to the one shown in the image below.

EshwarReddy_2-1726646120083.png

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Hi Eshwar,

 

My concern is about sc_request table not sc_task.

 

are you able to apply this same condition in sc_request?

Hi @aaddgg454 

We can apply the same condition to the `sc_req_list` table.

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Can you please share a screenshort.