How to impersonate system?

[omkar2]

How to impersonate system user as an admin?

[Abhinay Erra]

Omkar,

  I am not sure if I understood your question correctly. Admin is just a role given to the users, and users who have admin role can impersonate other users by clicking on the lock icon. Go thru this link

Impersonating a User - ServiceNow Wiki

Thanks,

Abhinay

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[omkar2]

No, what I'm saying is sometimes certain are automatically updated by the system which you can see in the worknotes

e.g. System Changed: state

Is there any such user called System?

[Pradeep Sharma]

Hi Omkar,

OOTB there is record called admin(First name : System Last Name : Administrator)

Here system is referred as first name of the admin user.

I hope this answers your question.

[Deepa Srivastav]

Such entries are created by scheduled jobs in worknotes/activity   if you have any schedule job running on that table...impersonation is not done that time...

Does that answers your question?

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