How to implement Automated test framework(ATF)?

[JMR2]

Hello all,

I am being very honest, I don't know anything about it.
In our organization, we would like to introduce this in service now for testing purposes.
We don't have a dedicated team for testing purposes, so management has decided to use it even though they are not sure how it works and asked for proof of concept to prepare to see how it works and how effectively we can use it.
How it will be useful for us? We work on the ITSM module.
1. Custom applications
2. Improvements of application and incident management.
For example, we have made a few changes in the incident form, just added new fields, and modified the functionality. but in this case, we have to test entire the incident management to make sure nothing has been impacted by the new functionality implementation
Is it possible through ATF?

Can anyone please help me with the POC(proof of concept)? I need to showcase it to the management.

Thanks

[Ankur Bawiskar]

Hi,

OOB you will get some tests when you install the plugins.

you can check and explore on those and create your own based on your requirements

Regards
Ankur

[sidkak]

1. The Automated Test Framework (com.glide.automated_testing_framework) plugin must be activated.

2. Once enabled go to ATF from the navigation menu and select test Suites. The Suites contains Tests which can be used to trigger automates tests.

3. You can add tests to the Tests suite and steps of tests to each test.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,

Siddharth Kakkar

[shloke04]

Hi,

As a POC below thread will help you out which I have answered for a scenario when say Problem is created from Incident form:

Thread link for ATF:

https://community.servicenow.com/community?id=community_question&sys_id=cc2a53121bd1c510cdd555fa234bcbea

Also for learning you may refer below links:

https://www.youtube.com/watch?v=LGj-ipn2ENY

1) Below screenshot is the final version how you should handle this where I am creating an Incident Record first and then creating a Problem using the OOB UI Action. 

Then I am verifying as well if Problem record got created successfully and is the same or not created from Incident:

Now, step by step screenshot for each of the activity shown above for your reference:

1) 

2)

3)

4)

5)

6)

7)

Result:

Successful and works perfectly well for me in my PDI:

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke