How to implement Microsoft AD Spoke V2 with load balancer

[Devika3]

Hi All,

We have a requirement to implement Microsoft AD Spoke V2 with a load balancer.

Currently we are using a load balancer to establish the connection with Servicenow and AD. Using the credentials we are establishing  a connection with Mid server through the workflow and it is connecting with AD through the load balancer.

The load balancer will distribute the requests to the IPs based on the availability .

Now we need to establish the same in Microsoft AD Spoke V2. Please let me know for any inputs.

Regards,

Devika.

[Maik Skoddow]

Hi @Devika3 

not sure, whether I get your point, as everything is really vague.

Basically, the decision regarding load balancing and request routing is handled outside of ServiceNow. Each and every outbound request - and it doesn't matter what the originator, like a Spoke or Scripted REST API, was - goes to an endpoint. If that endpoint is terminated on a load balancer, then the load balancer will take care about the rest (the routing). And again: ServiceNow has no idea/knowledge about the network outside. This is the responsibility of the network team.

In case I'm on the wrong path, you should provide more details and especially the underlying requirement, because you have asked for the solution only.

Maik

Maik

[Devika3]

Hi Maik,

The client want us to use load balancer . So what we did in servicenow is , we have created a property and passing that property as the domain controller in the workflows. 

Now we need to move from workflow to Flow designer and installed Microsoft Ad Spoke. But after installation, didn't find any domain controller in the flow actions. 

And we have a query that , what should be the host name used in the connection aliase.

Is that the address in which AD installed?

Regards,

Devika.