How to import Knowledge articles from non ServiceNow Applications in ServiceNow

Nisha30
Kilo Sage

‎04-19-2024 12:14 PM

Hello Experts,

 

I am sure there could be many ways but what could be best way to import Knowledge Articles along with attachgments from legacy and other systems in ServiceNow. Import Set is one option but there will be lot of mappings and transforms 

Curious to know any good practice to achieve them . This is one time loading

Thanks

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1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-20-2024 03:05 AM

Hi @Nisha30 

 

https://www.servicenow.com/community/knowledge-management-articles/options-for-importing-external-ar...

 

https://www.servicenow.com/community/developer-forum/importing-knowledge-articles-into-servicenow/m-...

 

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