how to improve the results in global search agent workspace

[Anusha Gottipal]

Hi all,

We have a parent and child tables in our system, We have a child id's created from 1-100 and the pattern follows like this(222544654444-1 to 222544654444-100) if we search by child id  "222544654444-22" in the agent workspace, its fetching all the 100 results. I want restrict this search. Please help me to achieve this.

[Musab Rasheed]

Hello,

The way you are formatting numbers it is not possible i think.