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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Developer Advocate Blog ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Duplicate Catalog item I found catalog items with the same name, but there are two records—one with “active” set to true and th... Read More Developer forum Security inidents can not be updated from Security Analysts after Australia Patch 7 hei Community, we are ... Read More Developer forum Best practice for handling passwords in Service Catalog requests for external systems Hello everyone,I'm loo... Read More Developer forum Before You Pick a Coding Agent for ServiceNow, Run Your Own Mini-Benchmark The best way to choose... Read More Developer forum What happened to the Developer Portal API Reference Pages? I was trying to look u... Read More Developer forum AIUX not working on my PDI (or on an enterprise development instance for that matter) I am trying to get AIU... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. Federal and U.S. Public Sector SNUG Save the Date! ServiceNow Government Forum Februrary 25 Mark your calendar! ServiceNow Government Forum 2027 w... October 15-December 14, 2026 5:00 AM Walter E. Washington Convention Center, Washington, DC, USA Read More ServiceNow University Community OHL with Frances Frei — Help New Ideas Catch On (APAC) Register Here! Each 60-minute session offers leadershi... November 6, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/aHMj9RQPQVaqTlBMDbBqgQ#/registration Read More ServiceNow University Community OHL with Frances Frei — Help New Ideas Catch On (AMS) Register Here! Each 60-minute session offers leadershi... November 6, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/uzzEsQE0R0C4QM4ikhNlTA#/registration Read More New Zealand SNUG Christchurch SNUG November 2026 Popping a SNUG get together in the calendar for Nov to wrap up the year. Agenda Thi... November 8, 2026 7:00 PM BreakFree on Cashel Christchurch Cashel Street, Christchurch, New Zealand Read More New Zealand SNUG Wellington SNUG November 2026 Popping a SNUG get together in the calendar for Nov to wrap up the year. Agenda Thi... November 9, 2026 7:00 PM Precinct Flex 30 Waring Taylor Street (Formerly Generator) Waring Taylor Street, Wellington Central, Wellington, New Zealand Read More RaptorDB events Virtual Demo: From fragmented to decision-ready: A deep dive Virtual Demo: From fra... November 10, 2026 5:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Duplicate Catalog item

I found catalog items with the same name, but there are two records—one with “active” set to true and the other with ‘active’ set to false. Is this because one is currently being edited in the builder, since there’s a “Cancel Checkout” button on the ...

  • Question

PDI cannot wake up. It was active last night

I need help waking up m PDI. I used it last night but today(Nov 4) I cannot wake it up.Is there something going on behind the scenes today (Nov 4, 2026) preventing some PDIs from becoming active? It's been offline all day. Need some assistance. Thank...

  • Question

How to control Knowledge Articles Versioning

Hello Team,I need to understand where we can control/check the OOB Knowledge Versioning.Or If anyone help me to understand how the Knowledge Version worksPlease check the below screenshot, Thanks in Advance

  • Question

How to Add an "On Behalf of Me" Filter to Display Tickets Created for Others

Hi,I am working on a scenario where I need to add an additional filter called "On Behalf of Me", which should display all tickets that were created by me on behalf of other users on my ticket page in service portal.Please refer to the screenshot belo...

  • Question

Instance Migration - Remove Global "Create" access

Is there a way to Globally remove user access to "create" a record no matter the table, yet still provide update access to existing records?Can this be achieved without editing each Create ACL in the instance? I have already tried:Global Wildcard "Cr...

  • Question

Creating Hyperlinks in ServiceNow Forms Using UI Formatter and UI Macros!

Creating Hyperlinks in ServiceNow Forms Using UI Formatter and UI Macros   Overview of Use Case: This article explains how to create a custom hyperlink within ServiceNow forms using UI Formatters and UI Macros. For my specific use case, I’ve used thi...

  • Article
  • Scripting and Coding

What happened to the Developer Portal API Reference Pages?

I was trying to look up the normal API reference pages under developer.servicenow.com but not it seems like they moved the global navigation to the API reference to the Technical Resources tab and it links out to the Docs sites instead of the develop...

  • Question

The CreatorCon 2027 Call for Content Is COMING SOON

  The CreatorCon 2027 Call for Content Is COMING SOON   Hey, ServiceNow Community!   Quick heads up: the timeline for the CreatorCon 2027 Call for Content (CFC) has shifted a bit this year. Keep an eye on this space, because we'll announce it here a...

  • blog

Benchmarking Coding Agents on the Now Platform Codebase

By Chris Hinckley, Andrea Tan, Sherry Han, Estelle Hu, Meiru Han, Zianyi Wang, Om Babar, Erin Lafrenz and Aaliyah Brown   Over the past year the choices for running a coding agent against our codebase have multiplied: more models than any one enginee...

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  • Best Practices
  • Scripting and Coding