how to integrate Active Directory in servicenow?

alvatindra · ‎08-02-2016

Hi,

How to integrate Active Directory in Servicenow?

What are the requirement to do this?

What is the process to do?

Is activating a plugin Orchestration - Active Directory is just enough as mentioned geneva Doc?

Thanks in Advance,

Tindra.

Chuck Tomasi · ‎08-02-2016

Specifically, you want these. Keep in mind that Orchestration is a separately licensed product. If this is a personal developer instance, you can request that it be activated. If this is a customer instance, you will need to work with your account rep.

Optionally, there is another one for PowerShell that may be helpful.

Thanks.

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Thank you

View solution in original post

Dan51 · ‎12-05-2019

Hello,

Is this still relevant? I am also looking to do an integration between SN & AD using Flow and AD Spokes. When I go to sys_plugins and search for Orchestration I am only finding Orchestration - Runtime, is this enough?

Thanks in advance,

Dan

Dan51 · ‎12-05-2019

Hello,

Is this still relevant? I am also looking to do an integration between SN & AD using Flow and AD Spokes. When I go to sys_plugins and search for Orchestration I am only finding Orchestration - Runtime, is this enough?

Thanks in advance,

Dan

Chuck Tomasi · ‎12-07-2019

The original article and answer are 3 years old which pre-dates Flow and IntegrationHub. I recommend using those technologies to build new flows and integrations in place of the legacy Graphical Workflow and Orchestration.

Zanna · ‎03-13-2018

Hi, Tinda!

Concerning the integration process of ServiceNow with Active Directory, everything is fairly simple. There are 3 stages:

Configure ServiceNow’s LDAP (Lightweight Directory Access Protocol) module. This way, ServiceNow ‘learns’ how to exchange info with the AD server.
Configure ADFS (Active Directory Federation Services). This way, you enable ADFS to grant ServiceNow access to user identity info.
Configure ServiceNow itself to connect the two systems.

And this is pretty much all. If you’d like to know more, here’s a case study on ServiceNow Active Directory integration. I hope it'll help.

Have a lovely day!