How to integrated ServiceNow with Sharepoint

Kaka Nayeem
Tera Guru

Hi All,

 

Can you please share steps for to integrate ServiceNow with Sharepoint?

 

Regards,

Kaka Nayeem

3 REPLIES 3

Adarsh3003
Giga Guru

Hi @Kaka Nayeem ,

 

I am sharing below steps for integrate with SharePoint.....

 

Step 1: Set Up SharePoint Online**

* Create a SharePoint site and list for the data you want to integrate.
* Ensure the list has the necessary columns and permissions.

*Step 2: Create a ServiceNow Instance

* Create a new ServiceNow instance or use an existing one.
* Log in to the instance as an administrator.

*Step 3: Install the ServiceNow SharePoint Integration

* Navigate to the ServiceNow Store and search for "SharePoint Integration."
* Install the integration and activate it.

*Step 4: Configure the Integration in ServiceNow

* Navigate to System Integrations > Integrations > Active.
* Click on the "SharePoint Integration" record.
* Configure the following settings:

* Instance URL: The URL of your SharePoint site.
* Site URL: The URL of the SharePoint site where the list is located.
* Site Name: The name of the SharePoint site.
* List Name: The name of the SharePoint list you want to integrate.
* Username: Your SharePoint username.
* Password: Your SharePoint password.

*Step 5: Configure the Integration in SharePoint

* Create a new web hook in your SharePoint list.
* Set the URL of the web hook to the ServiceNow integration endpoint (e.g., https://<your-servicenow-instance>.service-now.com/api/sn_sharepoint/v1/webhook).
* Set the method to "POST."

*Step 6: Test the Integration

* Create or update a record in your SharePoint list.
* Verify that the corresponding record is created or updated in ServiceNow.

 

Additional, I am sharing youtube video link also, please check once 

 

Link:   Integrate Servicenow and SharePoint (youtube.com)

 

 

If this is helpful for you, Please mark Helpful and Correct solution


Thanks & Regards
Adarsh Verma

Michael Gruber
Tera Contributor

Can this also be used to display the output of a list report into a SharePoint list?

A more robust and cost affective solution is DTech Apps' certified store application DocIntegrator.  It connects SharePoint to ServiceNow applications and leaves all the lists, files and data where it should stay, in SharePoint.  It does not duplicate the files and lists within ServiceNow and your storage isn't affected since the data stays where it should be, in SharePoint.