How to Keep a Dev Instance from Hibernating Permanently?

[ethantaylor555]

I have a ServiceNow dev instance that I want to keep alive forever , without it going into hibernation. I even tried using an AWS Lambda script that runs every 12 hours to create and delete a ticket to simulate activity, but the instance still hibernated after some days.

Is there any 100% reliable way to prevent hibernation or automatically restart the instance when needed?
Any help or tips from the community would be really appreciated.

Thanks!

[AndersBGS]

Hi @ethantaylor555 

not possible.

[GlideFather]

Hi @ethantaylor555,

hibernating is basically an essence of PDIs :)) but if you want to never get hibernated, then at least one user must be logged in and active in the instance at all times... after some undefined time of inactivity it goes hibernating.

Is there any reason why do you need to have it up permanently? I usually get it awaken within 5-10 minutes.. and if I know I'm going to need it on Monday morning, I log in on Sunday afternoon and then in the next day morning it's usually ready...

[Dr Atul G- LNG]

Hi @ethantaylor555 

No, there’s no way to keep the PDI active without a heartbeat. When a PDI is not in use, it goes into hibernation to save or share resources with other PDIs. So, the simple answer is no.