How to keep RITM/REQ from completing when closing SCTASK in a multi task flow.

Chris Petrone
Tera Expert

I do not understand how to get my RITM/REQ to keep from completing when completing a sctask in a multi task flow.

In workflow editor, there was an option to add to the workflow to 'Wait for all tasks to close' before it would complete the entire workflow. 

 

I am struggling to find the same option in flow designer. For example, i have a flow as follows:

 

Trigger:

Service Catalog

 

Actions:

1. Get Catalog Variables

STAGE: Request Approved

2. Create Catalog Task (wait is checked to delay creating the second task)

3. Create Catalog Task (this task gets created once the previous one is closed)

STAGE: Completed

4. Update Requested Item Record (State closed complete)

 

When action 2 gets completed, the first catalog task, it generates the second task but also completes the RITM/REQ.

How do I make this not complete until the last catalog task in the flow is done/completed???

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