How to keep track the user activity on ServiceNow?
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‎04-06-2016 09:14 PM
I would like to track the a specific user's activity (for example: add a record, approve a request, create a report...) on ServiceNow platform. Please let me know How can I do? thanks
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‎04-07-2016 12:46 AM
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‎04-07-2016 12:52 AM
Thanks for your help. But I think this log display the reponse time, not an activity as I expected.
I have just found out the Events in Systems Log, It log all activities of Users
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‎04-07-2016 01:28 AM
You can get journal entries (comments and worknotes) from sys_journal_field table.
For other activity information you may try using Metrics.