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How to make a created change model visible to certain groups only?

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Hermes14
Tera Contributor

‎04-27-2025 08:22 PM

Hi,
I would like to know how to restrict the new change model I created and only be visible to certain groups.

Thanks in advance.

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Gomathi Kannan
Kilo Sage
Kilo Sage

‎04-27-2025 10:05 PM

Hi Hermes,

 I believe, you can configure the user criteria for change model. There will be Available for and Not Available for present in related list

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-28-2025 11:39 PM

Hi @Hermes14 

 

If I'm not mistaken, this feature works only in the standard change request, not in the change model.

 

http://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0778514

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