How to make a request for multiple users

sandyml
Kilo Expert

Hi Everyone,

I am trying to do the following:

I have made a request within ServiceNow for users to request software. The scenario is as follows: there could be, potentially, several users (maybe even many users ..like 20) who request the same piece of software. Rather than make, say 20 separate requests, does anyone know of a way to do this where only the "user name" variable on the request needs to be changed?

Or, is there like a "plus sign" functionality where you can add as many "user name" fields as you need on the same request?
Any ideas would be much appreciated!

5 REPLIES 5

How did you get this to work; specifically the part about a different RITM for each user.