How to make a text a hyperlink in additional comments section?

[Patiha]

Hi Community,

I have a requirement where when a agent adds a text which is a URL in to additional comments it should be appeared as a hyperlink. Currently whatever is added in to the additional comments appear as a text. How to make a text in to hyperlink. 

Note: Whenever I want to add comments randomly i want that to be changed to hyperlink.

Thanks!!

[Sagar Rd]

HI @Aman Kumar S 

This is properly working on the PDI, but on the instance I am getting error as "url" is not defined. Is their a way to fix this.

Thank you!!

[Aman Kumar S]

Hi @Sagar Rd 

You need to change a line:

if(re.test(commentsUrl))

[Wojtek Winnicki]

Hello Patiha,

please check article below:

https://community.servicenow.com/community?id=community_blog&sys_id=4d9ceae1dbd0dbc01dcaf3231f9619e1