How to make additional comments editable on the esc portal

[PRAGHATIESH S]

Hi,

For the snc_internal user additional comments (html box) not visible on the portal once submitted the catalog item. We created a write ACL to make it visible, still its not visible for internal user.

[Ankur Bawiskar]

@PRAGHATIESH S 

did you check both field level READ and WRITE ACL for comments field?

[PRAGHATIESH S]

@Ankur Bawiskar 

Yes, it's already added the role

[Ankur Bawiskar]

@PRAGHATIESH S 

are they able to see and edit in native?

[Ct111]

Similar discussion has happened in this thread.

Try solution suggested here and see if it works.

I hope this helps.