How to make attachment mandatory in a record producer creating an incident?

[muktha1]

I have a record producer form creating an incident . It is accessed from the service portal. Attachment has to be made mandatory before submission of the form. Can anyone please suggest the best way to achieve it in Service portal? Thanks in advance

[Mark Roethof]

Hi there,

You could add an onSubmit Catalog Client Script like below:

function onSubmit() {
  
	if(this.document.getElementsByClassName('get-attachment').length == 0) {
		g_form.addErrorMessage(getMessage('Attachment is mandatory!'));

		return false;
	}	
   
}

Be sure to double check the UI Type in the Catalog Client Script!

Kind regards,
Mark

[Venkatasubraman]

The above client script is working fine in London version

[st27]

Thanks very much. This worked for me.

[Neha29]

not working in Xanadu release