How to make attachment mandatory using on change client script.

[dhineshkumar]

Hi Experts

I have the catalog item, I want to make the attachment mandatory with condition of select box, If I select YES option. If select No attachment should not be mandatory Please help me on this.

Thank you.

[Community Alums]

Hi @dhineshkumar ,

 You can use attachment variable instead!!

Please refer to this thread : https://www.servicenow.com/community/developer-forum/can-i-make-add-attachment-mandatory-based-on-va....

[Basheer]

Hi @dhineshkumar ,

Try as below in onSubmit client script. In our project we used same code and made the attachment mandatory.

Unfortunately I don't think it can be done on OnChange Client script, but if you wish you can give a try but the below code works for onSubmit.

function onSubmit() {
	if(g_form.getValue('u_selectBox') == 'Yes') {
		try { 
		var attachments = document.getElementById('header_attachment_list_label');
		if (attachments.style.visibility == 'hidden' || attachments.style.display == 'none' ) {
			alert('Attachment please.');
			return false;
		}
	}catch(e) { 
	var count = getSCAttachmentCount();
	if(count <= 0) {
		alert('attachment please');
		return false;
	} } 
}}

[dhineshkumar]

@Basheer 

Its getting error after added the attachment and click on the order .

[Swapnil Pujari]

Hello Dhinesh,

You can use the following script in onSubmit catalog client script:

function onSubmit() {

var value= g_form.getValue('attachment_mandatory'); ///pass the name of select box (variable name)
//g_form.addInfoMessage(value);

if(value=="Yes")
{
var cat_id = g_form.getValue('sysparm_item_guid');
var gr = new GlideRecord("sys_attachment");
gr.addQuery("table_name", "sc_cart_item");
gr.addQuery("table_sys_id", cat_id);
gr.query();
if (!gr.next()) {
alert("You must add an attachment before submitting this request.");
return false;
}
}

}

(You can fetch these values from the script include as well)

Image:

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