Hi All, I am using GlideJellyRunner in Scoped Application to refresh my UI macro, without refreshing/reloading the entire form. But, I am getting the below error in System logs: getUiMacroData --> error : JavaException: java.lang.SecurityException: G...
Hi All,This should be easy. I'm trying to find the ITIL users who haven't logged into system for past 30 days. The below background script gives me all the users. In addition to it , I also need the total count for these users. Can you please help he...
Hi, I have a custom table (extended from Task) and have created a UI formatter to have the variable editor on the form layout, and this has worked fine. However from my record producer I only want certain variables to go into the Variable Editor, whe...
Hi All,After we updated to Jakarta, I started seeing this error message occur every minute in the System Logs:Unable to record samples: sql_stats.ee4c8acddba503005666f1431d9619e4: org.jrobin.core.RrdException: Bad sample timestamp 1506760766. Last up...
Hi, I have extended 2 tables from Business Service table. I need to expose REST API to support CRUD operations for the consumer external systems of my tables and that is through ESB layer. Option 1 Shall I use import set and transform map with target...
Hi guys,I am trying to embed a widget instance like shown hereEmbed Widget Instance · Issue #28 · service-portal/documentation · GitHub This works : <widget rectangle="my_incidents"></widget>But I'd like to be able to do it within a loop of widget...
Suppose a User "ABC" is present in multiple fields of multiple tables within the instance. I want to replace "ABC" with "XYZ" in all those fields of all the tables at one go with a background script. Can anyone help on this?
On my Personal Developer Instance, I'm trying to modify the widgets on my Service Portal landing page. Whenever I attempt to add or remove a widget in the page designer, the editor window turns blank and only leaves the header and sidebar menu. In ...
Hi All , I have a customer table with 3 fields ,Customer Id , Producer Id,Department ID I need to write a business rule as when values are provided in Producer Id or Department Id or both of them , they should create relationship with Customer Id (C...
Hi All, Is it possible to put await condition in the client script to wait for the response from the server in the Service portal widget? My client controller script must wait for the server response and then execute. Thanks, Kumar
OK, weird one here. On the form for [alm_hardware] the top of the form at position 0 is "Hardware", and the first tabbed section is position 1 and titled "General". Some how these two got flipped and won't go back. Things I have checked: I have verif...
Hi, I'm trying to create a custom widget to show data from custom table in tabular form on service portal. I'm able to show data on portal but couldn't implement pagination. Please suggest to implement pagination on custom widget to manage data. Than...
Hello All, I have a for loop that is overwriting values. I have multiple arrays that are being evaluated, if there is a specific element in the array run a function and if there if this element is not in the array run another function. The issue tha...
If a user saves a new knowledge article to complete later, the submit button is no longer available on the saved article. Once the article author has completed the article, how would they indicate they are completed without a submit button? In our ca...
Hello, We have a requirement where we need to migrate all records from one custom table to a new custom table.We need to retain the values of sys fields like Created, Created by, Updated and Updated by fields of the records in the new table as well ...
