Hi , I need to trigger an event based on schedule (schedule is being defined in the 'cmn_schedule'). Can i pass the schedule name or schedule sys_id in gs.eventQueueScheduled()? Else please provide the suggestion for scheduling an eventQueue. Regard...
What is the difference between is empty and is empty object and is (empty) filters ? what are the best practices for filters? I have tried to created a report where the I am trying to see any empty, null value against few fields
Hi all, I have installed service now MID server. Now I want to uninstall it. "UninstallMID-NT.bat" in bin folder has been run and it just uninstall the installed instance of MID server. How to uninstall this service?
when additional comments are added with spaces, example additionalcomments1 additionalcomments2 additiinalcomments3 in the notifications when these are displayed it is coming in the format Additional Comments: additionalcomments1 additionalcomments2 ...
Hello All, We are working with another company to monitor our servers and share incident information via email. They have their own issue tracking system. I have an inbound script that will create an incident by parsing the subject line and email bo...
I have install CAB workbench - set up meetings but cannot understand 2 things : - 1. The iCalendar invite - I cannot see where I can view this - some of the invitees seem to get an Email - but not all. Can anyone explain this? 2. In individual meetin...
Hi , We have written the below script getting error .Please suggest how to avoid this error . Service Charac is of Name-value Data type . var properties = Object.getOwnPropertyNames(rel.service_charac); for (var name in parsed.service_charac) { i...
How to use Database Encryption within serviceNow?
I'm working with a friend and we are trying to learn rest by dong an incident integration between our personal dev instances. In my dev instance I have created staging table by going into System Web Services > Inbound > Create new. When I created i...
Hi , Can someone please help me to fix the below inbound mail script code. Below code is written to verify whether the inbound email has attachments or not.If there are attachments then we have to setValue on a task and trigger an event. If not we ha...
current.canWrite() function checks table level acls only or both table and field level acls?
I am trying to figure out why after the ticket is completed and the system inserted "State Resolved was open" twice instead of 1 time in requested item. Here a screenshot example,After a small investigate, it looks like it came from workflow wrapper ...
We have a form that users will likely add several (up to 10) attachments. I've added the Attachments related list to the form and don't want to also clutter the form with multiple attachments. I'm NOT talking about the attachment paperclip icon, but ...
In my workflow, I need to assign to approvers based on user region. I tried implementing this through a script in 'Additional approvers script'. But the workflow Approval-User activity being skipped when I try to assign approvers to answer array as s...
Hi All, I wanted to removes values from list field when state changes.How can i achieve this? I tried in business rule by setting current.u_field_name=' '; You can find how does a list field looks in the image i attached. Thanks
