I am trying to use a UI action (button) to apply a project template to an existing (blank) project. I created a reference field "u_project_template" on the project form that allows the user to select the appropriate template from the Project Templa...
I'll start by stating my underlying goal. I want to be able to have a catalog client script modify some attributes (value and style.display) of an element that is defined inside an SP widget. I understand that the Service Portal presents more of ...
Hello all, I am running into issues when trying to set up an OAuth 2.0 connection with an authorization code. I have created the application registry and profiles etc. But when I try to get a token it breaks during the flow. I attached a screenshot o...
Hi,I am looking for a possibility of defining an 'Admin' role just for the scoped application level. What I mean is that within my scope I should be able to create tables, forms, business rules,workflows etc. but i should not be able to edit anything...
Hello Experts, I have this requirement in which i need the functionality of 'journal' field type in 'HTML' field type, basically i need functionality of both in asingle field type, But We( Admin role) cannot make new field type i.e. cannot make entry...
Hi,We have a customer requirement where the customer needs Out of office autoreplies to be attached to the ticket which generates the notification.The issues is, the Out of office emails are not received in the ServiceNow instance. We tried modifying...
Hi, I'm brand new to ServiceNow, and have been asked to provide the pros & cons of integrating with LDAP to provide single sign-on. There appears to be ample documentation on HOW to implement SSO, but I have not been able to find anything about ...
Is it possible to set the homepage refresh default to 5 mins for ITIL users only? Ours currently defaults to Off for all new users. Changes in the setting are captured in the home_refresh preference in sys_user_preference. Regards,Chad
I have two tables where each has a reference to the other. I have created two Business Rules. One for table 1 that updates it's reference field in table 2. One for table 2 that updates it's reference field in table 1. This causes both Business Rules ...
Hello all,I know we are able to check System Mailbox to see which emails have been sent, received, etc., but I want to see if there is a log that keeps track of resent emails. We have a user who couldn't find an approval request email so I resent it ...
Hi, I would like to see of the attachment name is 'myfile.xls'. Here I have to check two things1. File should be in excel 2007 format2. file name should be 'myfile' I can not edit 'attachment' form as it applies to every module. I am thinking to w...
Variables for incidents appear to be stored in the table question_answer. For any incident sys_id using direct web services, I can retrieve the list of questions and corresponding answers from this table (works just fine). It appears I cannot, howeve...
I am trying to call Script Include from UI Script in scoped application. Surprisingly UI script unable to contact with Script Include. Script Include is accessible from all applications.Ui Script:function loadMyItineraries3() { var ga = new Gli...
Does anyone know if the code for this button on incidentis available or does anyone know how it works? Im trying to replicate functionality, but cant find it anywhere.
Hello All,Can anyone shed some light on how a workflow approval group can be skipped and Approved at the same time? The issue is when our final approval is done on a standard change it somehow goes to skipped and runs a script that shows a message ...
