Hi,Has anyone been able to set tags via api? We would like to create a tag on create of an incident. I've tried the label_entry table but it's not allowing me to write to the table and table_key field due to the maint role in the acl.Is there ano...
I'm trying to pull in the display value of my reference variable 'vend_name', but will not work. The 'Requested For First Name' is pulling in as expected:Hello ${request.requested_for.first_name},Your request for a New Mexico Non-Taxable Transactio...
What I'm attempting to do is redirect the user to the default view when they navigate to the form view of a record. The idea is to create some additional custom list layouts for the list view of the table, without having an associated form view. ...
I am building a form with annotations on it to organize the fields on a form.In order to prevent users from hiding the annotations permanently, I need an on load client script that turns annotations on when the form is loadedThis is how I need the an...
I'm messing around in Brand Editor for Service Portal and wanted to change the background image of my test portal, but do not see the menu that allows this change:In the SN documentation there's a separate menu below Title and Logo that allows change...
Hi all, How do I change the tooltip text that appears on 'requests' within the ServiceNow banner? I've had a look at the widgets under the portal and can see there is one for 'requested items' and 'request fields' but cannot see a title that I ca...
Hi Experts,how to query multiple tables using REST web-services?Say for example I need all the incident tickets for a particular Country or City.I can achieve this using reporting but how can I achieve this using web-services. I want to understand ...
We are looking for a better way to generate a report of changes to CI records. We tried creating a database view using the cmdb_ci and sys_audit tables and creating the report using the database view as the table. This works, but the sys_audit ta...
Hello,I have a requirement to make a Related List on a form read-only (they want it to be a static list with just information). They do NOT want the end user to be able to click on anything on that list, including the Information Icon. I've done qu...
I am able to get the selected rows in a list using the following code:function onClick(){ var checked = g_list.getChecked(); var rowsArray = new Array(); rowsArray = checked.split(","); }The question is how can I access the...
How do I edit the tooltip when I hover over icons in the banner? For example if I hover my mouse over the shopping cart I want to change the text that appears.
I am trying to gather some details of Oracle Instances, but "managed_by" and "owned_by" keys in JSON (result of calling REST API to "cmdb_ci_db_ora_instance") confused me.Out of both, which has access to the actual oracle instance?
I have 3 values ina field which are being populated by Business rule. namely, A, B and c.Now my requirement is based ona status i want to remove a value A from the field by keeping the values B and c.Can anyone please help me on this.Thanks
I have a requirement where one date field, End Date [endDate], should not start before the other date field on my form, Start Date [startDate].I am trying to write a Catalog Client Script as this is for a Record Producer, but am having difficulty wri...
Hey all,I'm working on a REST api integration and I'm having trouble finding a way to programmatically find the fields that are to be expected by a particular endpoint.Is there a way perform a query, such that, I could make a call to an endpoint simi...
