How to make card on SOW visible on the basis of roles or user criteria?

Damayanti Sarod
Tera Guru

a month ago

Hi Community, 

 

I have created a card called 'VIP Incidents' by making changes in client script include 'SowIncidentLandingPageUtils' . I want this card visible only to members of two assignment groups say A and B .How can I achive this?
I have created Evam definition record for VIP incident and made changes in SowIncidentLandingPageUtils. Attached code for reference


DamayantiSarod_0-1780402978425.png

 

 

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Ankur Bawiskar
Tera Patron
In response to Damayanti Sarod

a month ago

@Damayanti Sarod 

not much idea on that

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Tanushree Maiti
Tera Patron

a month ago

Hi @Damayanti Sarod 

 

refer: how to a custom cards for Incidents on the Event Management Landing Page of the workspace. 

         https://www.servicenow.com/community/service-operations-workspace/custom-cards-on-the-landing-page/m...

        Configuration activities for Service Operations Workspace in ITSM

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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