How to make journal data (comments/worknotes) display in xml

[ritaaudi]

Hi:
I have this endpoint that's supposed to get incident data:

XXX.service-now.com/api/now/table/incident?sysparm_query=assignment_group%3D880e26a30a0a3caa0186085c...

but the comments and worknotes are blank. How can I make that data display? Is there a property for that or something?

Thank you, Rita

[Chaitanya ILCR · Accepted solution]

Hi @ritaaudi ,

add sysparm_display_value=true parameter in the request, this returns the full text of Work Notes and Additional Comments:

Check the below support KB

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0860915

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[ritaaudi]

Right answer! Thank you!