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‎08-01-2022 08:23 PM
I have a record producer variable 'company' which mapping to incident table 'company' , I want to make this variable automatically populate 'company' variable when user load the request form in service portal. How to do it?
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‎08-01-2022 09:27 PM
Hi,
based on logged in user?
if yes then you can use default value in that variable; I assume that variable is of type reference
javascript: gs.getUser().getCompanyID();
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎08-01-2022 09:12 PM
Hi Betty, what is the value you want to populate in Company when you load the request form?
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‎08-01-2022 11:54 PM
Hi, I want to populate in company's name field in variable 'company'
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‎08-01-2022 09:27 PM
Hi,
based on logged in user?
if yes then you can use default value in that variable; I assume that variable is of type reference
javascript: gs.getUser().getCompanyID();
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎08-01-2022 10:26 PM
Yes ,I want to base on logged in user automatically populate 'company' variable, where should I write this script?
javascript: gs.getUser().getCompanyID();
Is it a catalog client script?