How to make record producer automatically populate field when user load the request form in service portal?

[Betty9]

I have a record producer variable 'company' which mapping to incident table 'company' , I want to make this variable automatically populate 'company' variable when user load the request form in service portal. How to do it?

[Ankur Bawiskar]

Hi,

in the default value of that variable

Are you in scoped app?

Regards
Ankur

[Ankur Bawiskar]

Hi @Betty ,

Any update on this?

Regards
Ankur

[Viknesh Pannirs]

Please see the below community question that helps.

https://community.servicenow.com/community?id=community_question&sys_id=3684763bdbb6bf445ed4a851ca96195d

[Mohith Devatte]

hello @Betty ,

you can do one thing open the company variable in your record producer and in the default value section you can find a input box to enter the default value like below

javascript:gs.getUser().getCompanyID()

Please mark my answer correct if it helps you

[Betty9]

Hi, I writed this script, but it still no respose,why?