How to make some fields 'read only' on $csdm_app_service.do?

[IZUBA]

Hello,

I'm trying to make some fields on the $csdm_app_service.do page read-only: I've configured a UI policy but it doesn't work on this view.

Is there a way to configure it?

[Dr Atul G- LNG · Accepted solution]

Hi @IZUBA 

Might be helpful

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0993250

[Dr Atul G- LNG · Accepted solution]

Hi @IZUBA 

Might be helpful

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0993250

[SN_Learn · Accepted solution]

Hi @IZUBA ,

The below post might answer your queries.

https://www.servicenow.com/community/common-service-data-model-forum/adding-custom-fields-to-the-app...

If this solution resolves your query, kindly mark it as the accepted solution and give it a thumbs up.