How to Make SSO log out after a set time (15 Min)?

vampyre82nd
Giga Expert

‎02-15-2019 09:46 AM

So we have gone from using username and password for login to SSO. On the U/P system at 15 min the user session would time out and the user would be logged out to the log out screen.  With SSO the user session is timed out but they are not being sent to the logged out screen. Does any one have any ideas why they would not be sent to the logged out screen?

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Alberto Consonn
ServiceNow Employee
ServiceNow Employee

‎02-15-2019 09:49 AM

Hi,

The base system timeout defaults to 30 mins however, this value can be overriden by creating the glide.ui.session_timeout system property and defining the value that you want the session timeout to be.

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto