Solved: How to make sub category visible and mandatory if ... - ServiceNow Community

Hi,

I have the fields category and subcategory on incident table. Subcategory field is dependent on category. Not all categories option has sub categories choices. I have a requirement to make the field subcategory mandatory and visible only when the category has sub categories choices.

How can I achieve that?

576 Views

1 ACCEPTED SOLUTION

@Alon Grod easy requirement

create UI policy

give conditions

category is what you want

submit record the undrr it add policy action

firld sub category mandatory true and visible true

If my inputs have helped with your question, please mark my answer as accepted solution, and give a thumb up.
Bharath Chintala

View solution in original post

1 REPLY 1

@Alon Grod easy requirement

create UI policy

give conditions

category is what you want

submit record the undrr it add policy action

firld sub category mandatory true and visible true

If my inputs have helped with your question, please mark my answer as accepted solution, and give a thumb up.
Bharath Chintala