How to make the Reply to field read-only in HR Agent Workspace Compose Email?

[M_t_ Udvardi]

Hi! I’m currently investigating whether it is possible to make the “Reply to” field read-only in the Compose Email functionality within HR Agent Workspace.

Has anyone implemented a similar requirement? Any guidance, configuration, or recommended approaches would be greatly appreciated.

Thanks!

[Ankur Bawiskar]

@M_t_ Udvardi 

hide it if you don't want it to be editable

-> left nav Email client configuration

-> Display Configuration

-> uncheck "Display Reply-To"

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[Ankur Bawiskar]

@M_t_ Udvardi 

But if you want to show but make it readonly then you need to check the Email compose UI builder component and then tweak it

Somewhat complex to handle this

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[M_t_ Udvardi]

@Ankur Bawiskar 

Thank you for your quick reply! Yes, I want it to be visible but non-editable.

[M_t_ Udvardi]

@Ankur Bawiskar 

Can you please give further explanation? What do you mean by tweaking it?  Thank you in advance.