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Compose Email button not working in Advanced Risk Assessment (Risk Workspace)

skahare
Tera Contributor

Hello all,

 

Hope you are doing well 😃

 

Compose Email button in risk workspace for advanced risk assessment table. while clicking on the button its redirecting to risk homepage with record not found.

Attribute level i have already added email_client=true

 

skahare_0-1785241728049.png

After clicking on Compose Email it's redirecting to below screen.

skahare_1-1785241785099.png

 

Thanks in advanced

 

Thanks,

Shrikant

 

1 REPLY 1

Ankur Bawiskar
Tera Patron

@skahare 

happening for admins as well?

check this

Full Email Composer in Custom Workspace 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader