Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to map Runtime Sys_Id to Configurable Component?

G24
Kilo Sage

3 weeks ago

At runtime, in developer tools, I see the following sys_id:  01c25e60eb3230106afc6bf3a252281d

 

How do I map that to a configurable component in ServiceNow?  In other words, how do I figure out which component in ServiceNow generated this sys_id or is represented by it?  How do I find the table or line of code that this came from?  Is there some kind of hotkey combination that provides more information on runtime components?  Or would a utility such as "SN Utils" help me with this?

 

I happen to be in the context of the HR Agent Workspace with a Case record open.

 

Here is a Screenshot:

HR_Agent_Workspace.png

 

If you can help, please explain clearly and step-by-step.  Thank you!

0 Helpfuls
  • 259 Views
1 REPLY 1

G24
Kilo Sage

3 weeks ago

I was able to find a configurable component using the SN Utils utility and the Ctrl + / + sysid command (that is, the "sysid" "slash command").

 

Seems like it should not require a 3rd party utility to do this, however.  Not really clear on why ServiceNow is not building some of these basic functions into the core product.  Or, if it is there, why I am not seeing it.

0 Helpfuls