Created a multi row variable set in portal:
these are getting to a RITM in my requested items . from there how to map MULTI ROW VARIABLE SET variables to a custom table
how to map the variables values from a MULTI ROW VARIABLE SET variables to a custom table .
i am able to map the variables values from a single row variable set to a custom table using a business rule to run run on set_req_item table :
var cret = new GlideRecord('u_police_fir');
cret.initialize();
cret.fir_type = current.variables.case_no;
cret.insert();
HOW TO DO THE SAME FOR MULTI ROW VARIABLE SET:
when i click on request in service portal
Row 1=>date and location to be mapped in a ticket =>1001
Row 2=>date and location to be mapped in a ticket =>1002
Row 3=>date and location to be mapped in a ticket =>1003
For every row an individual ticket should be created
In ticket 1001 contains u_date field and u_location field
There Row 1=>date and location to be mapped in a ticket
In ticket 1002 contains u_date field and u_location field
Row 2=>date and location to be mapped in a ticket =>1002
In ticket 1003 contains u_date field and u_location field
There Row 3=>date and location to be mapped in a ticket
