Dear All,
How to add a filter in the contextual search result inside the notification email? e.g. I want to filter out some results based on the knowledge category.
I found that the OOB configuration is calling below macros and 'script include' to include the search result inside a notification
Macros :
1.cxs_results_header_email [protection policy : read-only]
2. cxs_result_email [protection policy : read-only]
Script include:
1. cxs_TableActions [protection policy : read-only]
I am not able to figure it out where to modify (even if I create a copy of the protected macros/scripts and use it in my custom configuration).
Do anyone have any idea how to implement this?
pradeepksharma kalai Mike Allen
