how to move sys_attachment image to other instance for notification

priyanka154
Mega Expert

Hi,

I have need to display log in email notifications. The image is present in sys_attachment table now i need to move this to Prod instance.

Can any one help me on this.

Thanks in advance.

7 REPLIES 7

Try after adding the admin override in attachment table and check once in image too if read access is blocking from there.


You can move the images from one instance to another in xml but it is not possible with attachment.


you have to do it manually. Download from once instance and upload to another


Urvashi Jain13
Giga Contributor

I wanted to replace an image in service portal of service-now which I did and I tried to move from one instance to another.

But unfortunately, the updates got captured when I uploaded the images but not the link/path to images.

Would you help me in fetching the knowledge that from where I must fetch that image's link/path and include in particular update set so that my image is visible on another instance? 

Hi Urvashi,

Is the image captured in the update set? If yes then if you move the update set the image would be present.

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
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