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‎07-08-2016 12:22 AM
Hi
I have updated the incident form but it captured in default update set I want to move the update from default to another update set
how can I move the updates from one update set to another
thanks in advance
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‎07-08-2016 12:27 AM
Hi Venkata,
Here are the steps.
open the update set where you have captured all the changes.->Go to customer updates related list->Now open the customer update record that you want to update->Change the update set field to the update set you want and update the record.
You can do the same steps by selecting all records of customer updates(sys_update_xml) from list view and populate the update set to the one you want changes to be moved and UPDATE ALL. More info here on how you can update multiple records.
Editing Lists - ServiceNow Wiki

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‎07-08-2016 12:27 AM
Hi Venkata,
Here are the steps.
open the update set where you have captured all the changes.->Go to customer updates related list->Now open the customer update record that you want to update->Change the update set field to the update set you want and update the record.
You can do the same steps by selecting all records of customer updates(sys_update_xml) from list view and populate the update set to the one you want changes to be moved and UPDATE ALL. More info here on how you can update multiple records.
Editing Lists - ServiceNow Wiki
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‎07-08-2016 12:41 AM
Please go through below thread.
Thanks,
Mihir

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‎07-08-2016 12:43 AM
That is what I said in my solution
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‎07-08-2016 01:14 AM
I was not refreshed this page for a long time thats why could not able to see that you have already provided the same solution..
Thanks,
Mihir