How to open a new record with paramaters in workspace?

[e_wilber]

g_aw.openRecord("customer_contact","-1"); opens a new record just fine in AWS but how do you pass values from the current form into the new record?

For example, this is off the interaction record and we're creating a new Contact record. On the interaction we have u_email_sent_from which has the email address of the Contact we are creating and we want this to automatically get passed through.

[sushantmalsure]

@e_wilber 

I am little confused but might be because of this requirement.

DO you mean as soon as some one enters value in 'u_email_sent_from' you want to create a contact record?

Share some screenshots to help you better

[e_wilber]

Nope, there is a UI action button in agent workspace that says Create Contact. Any time the agent clicks the button it should redirect them to a new Contact record but bring over the email address from the email field into the new Contact record.

[sushantmalsure]

then locate create contact UI action and there you can adjust this

[Akanksha35]

Hi @e_wilber ,

Have you got the solution for this problem, if yes, please share. As i am also working on the same requirement.

Thanks