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How to open form inside of catalog item

New user1212
Tera Contributor

Hi,
I have copied a catalog item with 3 forms and I need to add a new one. However, the problem is that I cannot find them in order to create a new one... in the copied variables I only have 'special requirements' and there is nothing there about how they were created. Anyone have an idea how to get to them?

Newuser1212_0-1699437596265.png

 

Newuser1212_1-1699437614508.png

 

1 REPLY 1

svanto
Tera Contributor

Hi @New user1212,

 

If you mean that when you copied the catalog items, the variables didn't go through, I think that's the expected behavior. In my experience, I had to redo the variables manually, unless I added the variables specifically into update sets.